Touchwood Gift Card Balance Check

Need to check the remaining balance on your Touchwood gift card, voucher, or e-voucher? Have your card or claim code ready—along with your PIN or security code—then choose one of the quick options below to verify your balance online or in-store.

3 Ways to Check Your Touchwood Gift Card Balance

  • Enter your card number and PIN or security code (if applicable) on the official balance check page.

  • By Phone

    Not available

    This option is not available for Touchwood gift cards.

  • Ask a cashier to scan your physical card or digital barcode at the till.

Ready to spend your balance? Shop at Touchwood → Have questions? View our FAQs.

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About Touchwood

Touchwood is a shopping and leisure centre in Solihull town centre with John Lewis, around 90 shops, restaurants and a cinema.

A Touchwood gift card can pay for new clothes from John Lewis, a meal out, cinema tickets or gifts. It works in most shops, restaurants and cafés in the centre that accept card payments, so the recipient can choose exactly what they want.

To get more from a Touchwood gift card, use it during the centre's seasonal sales and late-night shopping events, and check your balance before a big shopping trip.

Touchwood Gift Card FAQs

Where can I use a Touchwood gift card?
You can use a Touchwood gift card in most shops, restaurants and leisure venues in the centre that accept card payments. Some outlets, such as market stalls or kiosks, may not accept it.

What other shops accept Touchwood gift cards?
Touchwood gift cards are usually prepaid Mastercard or Visa cards that only work inside the centre. They cannot be used at shops elsewhere or online.

What types of Touchwood gift cards are available?
The centre sells physical gift cards from its customer service desk and online, and some centres also offer e-gift cards for mobile wallets.

Do Touchwood gift cards expire?
Shopping centre gift cards are valid for a set period, often 12 to 24 months, and some charge a monthly fee after a period of no use. Check the card's terms for the exact details.

How to track or check the balance of my Touchwood gift card?
You can check your balance using the Touchwood Gift Card Balance Check page on our site, on the gift card balance website, or at the centre's customer service desk.

Can I use a Touchwood gift card at John Lewis?
Most shops in the centre accept it. Check with the shop.