Thomas Cook Gift Card Balance Check

Need to check the remaining balance on your Thomas Cook gift card, voucher, or e-voucher? Have your card or claim code ready—along with your PIN or security code—then choose one of the quick options below to verify your balance online, over the phone, or in-store.

3 Ways to Check Your Thomas Cook Gift Card Balance

  • Enter your card number and PIN or security code (if applicable) on the official balance check page.

  • By Phone

    01733224818

    Call the automated balance helpline to hear your remaining card balance over the phone.

  • Ask a cashier to scan your physical card or digital barcode at the till.

Ready to spend your balance? Shop at Thomas Cook → Have questions? View our FAQs.

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Updated

About Thomas Cook

Thomas Cook is a British travel brand selling package holidays, city breaks and hotels. The original Thomas Cook company collapsed in 2019, and the brand was relaunched online by new owners selling holidays to popular destinations.

Thomas Cook gift vouchers from the original company could once pay for holidays and flights. After the 2019 collapse, those older vouchers are no longer honoured by the new online brand.

If you have an old Thomas Cook voucher, it is unlikely to have value now. For holidays, check the current Thomas Cook website or other ATOL-protected travel companies.

Thomas Cook Gift Card FAQs

Can I still use a Thomas Cook gift voucher?
Vouchers from the original Thomas Cook, which collapsed in 2019, are no longer accepted. Check the current Thomas Cook website for any new gift options.

Do other travel companies accept Thomas Cook vouchers?
No. Old Thomas Cook vouchers cannot be used with other travel companies.

What types of Thomas Cook gift cards are available?
The original Thomas Cook sold holiday gift vouchers. Check the relaunched Thomas Cook for current options.

Do Thomas Cook vouchers expire?
Vouchers from the original company are no longer redeemable following the 2019 collapse.

How to track or check the balance of my Thomas Cook gift card?
You can check your balance using the Thomas Cook Gift Card Balance Check page on our site, though vouchers from the original company can no longer be spent.

Is Thomas Cook still operating?
The Thomas Cook brand was relaunched online by new owners after the original company collapsed in 2019.