Secret Escapes Gift Card Balance Check

Need to check the remaining balance on your Secret Escapes gift card, voucher, or e-voucher? Have your card or claim code ready—along with your PIN or security code—then choose one of the quick options below to verify your balance online, over the phone, or in-store.

3 Ways to Check Your Secret Escapes Gift Card Balance

  • Enter your card number and PIN or security code (if applicable) on the official balance check page.

  • By Phone

    02078872772

    Call the automated balance helpline to hear your remaining card balance over the phone.

  • Ask a cashier to scan your physical card or digital barcode at the till.

Ready to spend your balance? Shop at Secret Escapes → Have questions? View our FAQs.

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About Secret Escapes

Secret Escapes is a members-only travel website selling discounted luxury hotel stays, spa breaks and holiday packages.

A Secret Escapes gift card can pay for a discounted spa break, a city stay or a holiday package. You redeem it on the Secret Escapes website, according to its terms.

To get more from a Secret Escapes gift card, use it on already-discounted flash sales, and check your balance before you spend it.

Secret Escapes Gift Card FAQs

Where can I use a Secret Escapes gift card?
You redeem it on the Secret Escapes website, according to its terms. Check the card's terms for any exclusions.

What other shops accept Secret Escapes gift cards?
Secret Escapes gift cards are normally only accepted by Secret Escapes.

What types of Secret Escapes gift cards are available?
Check with Secret Escapes for its current gift card options, such as physical cards or e-gift cards.

Do Secret Escapes gift cards expire?
Secret Escapes gift cards are valid for a set period, shown on the card or in its terms. Check the terms for the exact expiry date.

How to track or check the balance of my Secret Escapes gift card?
You can check your balance using the Secret Escapes Gift Card Balance Check page on our site, or by calling Secret Escapes on 020 7887 2772.

Is Secret Escapes free to join?
Membership is free.