Liverpool One Gift Card Balance Check

Need to check the remaining balance on your Liverpool One gift card, voucher, or e-voucher? Have your card or claim code ready—along with your PIN or security code—then choose one of the quick options below to verify your balance online or in-store.

3 Ways to Check Your Liverpool One Gift Card Balance

  • Enter your card number and PIN or security code (if applicable) on the official balance check page.

  • By Phone

    Not available

    This option is not available for Liverpool One gift cards.

  • Ask a cashier to scan your physical card or digital barcode at the till.

Ready to spend your balance? Shop at Liverpool One → Have questions? View our FAQs.

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About Liverpool One

Liverpool ONE is an open-air shopping and leisure district in Liverpool city centre with John Lewis, more than 170 shops, restaurants, a cinema and Chavasse Park.

A Liverpool One gift card can pay for new clothes from John Lewis, a meal at one of the restaurants, cinema tickets or gifts. It works in most shops, restaurants and cafés in the centre that accept card payments, so the recipient can choose exactly what they want.

To get more from a Liverpool One gift card, use it during the centre's seasonal sales and late-night shopping events, and check your balance before a big shopping trip.

Liverpool One Gift Card FAQs

Where can I use a Liverpool One gift card?
You can use a Liverpool One gift card in most shops, restaurants and leisure venues in the centre that accept card payments. Some outlets, such as market stalls or kiosks, may not accept it.

What other shops accept Liverpool One gift cards?
Liverpool One gift cards are usually prepaid Mastercard or Visa cards that only work inside the centre. They cannot be used at shops elsewhere or online.

What types of Liverpool One gift cards are available?
The centre sells physical gift cards from its customer service desk and online, and some centres also offer e-gift cards for mobile wallets.

Do Liverpool One gift cards expire?
Shopping centre gift cards are valid for a set period, often 12 to 24 months, and some charge a monthly fee after a period of no use. Check the card's terms for the exact details.

How to track or check the balance of my Liverpool One gift card?
You can check your balance using the Liverpool One Gift Card Balance Check page on our site, on the Liverpool ONE website, or at its guest services.

Can I use a Liverpool ONE gift card at the cinema?
Many leisure venues accept it. Check with the cinema first.