John Lewis Gift Card Balance Check

Need to check the remaining balance on your John Lewis gift card, voucher, or e-voucher? Have your card or claim code ready—along with your PIN or security code—then choose one of the quick options below to verify your balance online, over the phone, or in-store.

3 Ways to Check Your John Lewis Gift Card Balance

  • Enter your card number and PIN or security code (if applicable) on the official balance check page.

  • By Phone

    03301234024

    Call the automated balance helpline to hear your remaining card balance over the phone.

  • Ask a cashier to scan your physical card or digital barcode at the till.

Ready to spend your balance? Shop at John Lewis → Have questions? View our FAQs.

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About John Lewis

John Lewis is a British department store selling fashion, beauty, homeware, furniture, electricals, toys and gifts, known for its Never Knowingly Undersold heritage and helpful service. It is part of the employee-owned John Lewis Partnership with Waitrose, and its My John Lewis membership offers rewards.

A John Lewis gift card can go towards a new sofa, a coffee machine, a wedding list gift, a winter coat or toys for Christmas. You can use it in John Lewis shops, online and in Waitrose.

To get more from a John Lewis gift card, use it during John Lewis's seasonal clearance and Black Friday events, and join My John Lewis for member offers.

John Lewis Gift Card FAQs

Where can I use a John Lewis gift card?
You can use a John Lewis & Partners gift card in John Lewis shops, online at johnlewis.com and in Waitrose & Partners shops.

What other shops accept John Lewis gift cards?
John Lewis gift cards can also be used at Waitrose & Partners, as both belong to the John Lewis Partnership. Some concessions and services may be excluded.

What types of John Lewis gift cards are available?
John Lewis offers physical gift cards and e-gift cards, sold in shops and online.

Do John Lewis gift cards expire?
John Lewis gift cards are valid for a set period, shown on the card or in its terms. Check John Lewis's gift card terms for the exact expiry date.

How to track or check the balance of my John Lewis gift card?
You can check your balance using the John Lewis Gift Card Balance Check page on our site, on the John Lewis website, by calling 0330 123 4024, or by asking at any John Lewis or Waitrose till.

Can I use a John Lewis gift card at Waitrose?
Yes. John Lewis & Partners gift cards can be used in Waitrose & Partners shops as well as at John Lewis.