Jo Malone London Gift Card Balance Check

Need to check the remaining balance on your Jo Malone London gift card, voucher, or e-voucher? Have your card or claim code ready—along with your PIN or security code—then choose one of the quick options below to verify your balance online, over the phone, or in-store.

3 Ways to Check Your Jo Malone London Gift Card Balance

  • Enter your card number and PIN or security code (if applicable) on the official balance check page.

  • By Phone

    08081 782067

    Call the automated balance helpline to hear your remaining card balance over the phone.

  • Ask a cashier to scan your physical card or digital barcode at the till.

Ready to spend your balance? Shop at Jo Malone London → Have questions? View our FAQs.

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About Jo Malone London

Jo Malone London is a British fragrance house selling colognes, scented candles, bath and body products and home fragrance, famous for scents such as Wood Sage & Sea Salt and English Pear & Freesia. Its boutiques offer fragrance combining consultations and complimentary gift wrapping.

A Jo Malone London gift card can pay for a signature cologne, a luxury scented candle, a body crème or a diffuser for the home. You can use it in Jo Malone London boutiques and online.

To get more from a Jo Malone London gift card, book a complimentary fragrance consultation in a boutique, and look out for gift sets that offer better value than single items.

Jo Malone London Gift Card FAQs

Where can I use a Jo Malone London gift card?
You can use a Jo Malone London gift card in Jo Malone London boutiques in the UK and online at jomalone.co.uk.

What other shops accept Jo Malone London gift cards?
Jo Malone London gift cards are only accepted by Jo Malone London. Department store counters may not accept them.

What types of Jo Malone London gift cards are available?
Jo Malone London offers physical gift cards and e-gift cards.

Do Jo Malone London gift cards expire?
Jo Malone London gift cards are valid for a set period, shown on the card or in its terms. Check the gift card terms for the exact expiry date.

How to track or check the balance of my Jo Malone London gift card?
You can check your balance using the Jo Malone London Gift Card Balance Check page on our site, by calling Jo Malone London on 0808 178 2067, or by asking in a boutique.

Can I use a Jo Malone London gift card at a department store counter?
Department store counters are run by the store, so a Jo Malone London gift card may not work there. Use it in Jo Malone boutiques or online.