Hays Travel Gift Card Balance Check

Need to check the remaining balance on your Hays Travel gift card, voucher, or e-voucher? Have your card or claim code ready—along with your PIN or security code—then choose one of the quick options below to verify your balance online, over the phone, or in-store.

3 Ways to Check Your Hays Travel Gift Card Balance

  • Enter your card number and PIN or security code (if applicable) on the official balance check page.

  • By Phone

    0800 408 4048

    Call the automated balance helpline to hear your remaining card balance over the phone.

  • Ask a cashier to scan your physical card or digital barcode at the till.

Ready to spend your balance? Shop at Hays Travel → Have questions? View our FAQs.

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About Hays Travel

Hays Travel is the UK's largest independent travel agent, with hundreds of branches selling package holidays, cruises, flights and city breaks. Founded in Sunderland, it took over many former Thomas Cook shops in 2019.

A Hays Travel gift voucher can go towards a summer holiday, a cruise, a city break or a long-haul trip. You redeem it when booking with Hays Travel.

To get more from a Hays Travel voucher, ask about early booking offers, and check your balance before booking.

Hays Travel Gift Card FAQs

Where can I use a Hays Travel gift voucher?
You can use a Hays Travel gift voucher on holidays booked with Hays Travel, in branches, by phone or online.

Do other travel agents accept Hays Travel vouchers?
Hays Travel vouchers are only accepted by Hays Travel.

What types of Hays Travel gift vouchers are available?
Hays Travel offers gift vouchers for set amounts.

Do Hays Travel gift vouchers expire?
Hays Travel vouchers are valid for a set period, shown on the voucher. Check the terms.

How to track or check the balance of my Hays Travel gift card?
You can check your balance using the Hays Travel Gift Card Balance Check page on our site, or by calling Hays Travel on 0800 408 4048.

Can I use a Hays Travel voucher towards a deposit?
Vouchers can usually be used towards a deposit or full payment.