Debenhams Gift Card Balance Check

Need to check the remaining balance on your Debenhams gift card, voucher, or e-voucher? Have your card or claim code ready—along with your PIN or security code—then choose one of the quick options below to verify your balance online, over the phone, or in-store.

3 Ways to Check Your Debenhams Gift Card Balance

  • Enter your card number and PIN or security code (if applicable) on the official balance check page.

  • By Phone

    08713843401

    Call the automated balance helpline to hear your remaining card balance over the phone.

  • Ask a cashier to scan your physical card or digital barcode at the till.

Ready to spend your balance? Shop at Debenhams → Have questions? View our FAQs.

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About Debenhams

Debenhams was a British department store chain selling fashion, beauty, homeware and gifts for more than 200 years. Its shops closed in 2021 after administration, and the Debenhams brand was bought by Boohoo, which now runs it as an online marketplace selling fashion, beauty and home products.

Gift cards from the old Debenhams shops could once be spent on everything from perfume to furniture. After the administration, gift cards bought before December 2020 stopped being honoured, and the online Debenhams does not accept them.

If you still have an old Debenhams gift card, check its status before planning a shop, as it is unlikely to be redeemable. For new purchases, Debenhams.com runs frequent sales and offers.

Debenhams Gift Card FAQs

Can I still use a Debenhams gift card?
Debenhams gift cards bought before the 2020 administration are no longer accepted. Check the current Debenhams website for any gift cards sold by the new online business.

What other shops accept Debenhams gift cards?
Old Debenhams gift cards worked only in Debenhams shops and online. Other retailers, including Boohoo's brands, do not accept them.

What types of Debenhams gift cards are available?
Debenhams previously sold physical gift cards and e-gift cards. Check the current Debenhams website for any new options.

Do Debenhams gift cards expire?
Old Debenhams gift cards had expiry dates, but following the administration they are no longer redeemable whatever date is shown.

How to track or check the balance of my Debenhams gift card?
You can check your balance using the Debenhams Gift Card Balance Check page on our site, or by calling 0871 384 3401, but bear in mind that older cards are no longer redeemable.

Where can I shop Debenhams now?
Debenhams now trades online at debenhams.com as a marketplace selling fashion, beauty and homeware from many brands.