Follow these steps to activate, add or redeem your NOW voucher or gift card. Get more details on applying your voucher code and start watching right away.

Find out how to update your payment details, what payment methods are accepted, and what to do if you've missed a payment due to an expired card.

Got a new bank card? See how to update your payment details or billing address. Plus, find out why your card details might be updated automatically.

You can use all major debit/credit cards to pay for your NOW Membership, except Maestro. See more info on your membership payments.

If you've cancelled your membership but you still see charges on your account, check if there are any other accounts registered on your card.

Seeing the error message “Payment not authorised” when entering your payment card details to join NOW? Find out what the reasons for this could be.

Find out the technical specifications of your NOW devices, including audio and visual specs, plus details on ports, the NOW remote control and power input.

Find out how to change the personal details on your NOW account, including your name and title. Get in touch with us any time to update your details.

Need help understanding your NOW Membership payments? Find info including payments dates after your free trial and what happens if you're a NOW Broadband Member.

Can't find the answer you need in our Help Centre? Contact us by Live Chat, or ask a question in the Community. Our advisors will do all they can to fix your issue.

Having trouble using a personal alarm system with your NOW Broadband line? Find steps for correct equipment setup and see what alarms are compatible with NOW Broadband.

Learn more about watching the EFL on NOW. Discover our Sports Membership, how to start watching and how to apply a voucher code.